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Terms and Conditions

 

Last updated: April 4, 2026

Welcome to Pepheadz. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from our website, you agree to these Terms. If you do not agree, please do not use our site.

1. Use of Our Website

By using this website, you agree to:

  • Use the website only for lawful purposes

  • Provide accurate and current information when placing orders

  • Not misuse or attempt to interfere with website functionality

We reserve the right to refuse service to anyone for any reason at any time.

2. Product Information

We make every effort to display products accurately. However:

  • Product colors may appear slightly different depending on screen settings

  • Availability may change without notice

  • We reserve the right to limit quantities at our discretion

We also reserve the right to discontinue products at any time.

3. Pricing

All prices listed on Pepheadz are subject to change without notice.

We reserve the right to:

  • Correct pricing errors

  • Cancel orders affected by incorrect pricing

  • Refuse or cancel suspicious or fraudulent orders

If your order is canceled due to a pricing issue, you will be refunded.

4. Orders and Payment

When placing an order:

  • You agree that all billing information provided is accurate

  • Payments are processed securely through third-party payment providers

  • We do not store your full payment information

Orders may be canceled if fraud or unauthorized activity is suspected.

5. Shipping

Shipping times are estimates and may vary due to:

  • Carrier delays

  • Weather conditions

  • Supply availability

  • High order volume

Pepheadz is not responsible for shipping delays once packages are handed to the carrier.

Customers are responsible for providing accurate shipping information.

6. Returns and Refunds

All return and refund decisions are handled according to our Return Policy (if applicable).

We reserve the right to:

  • Refuse returns that do not meet policy conditions

  • Issue store credit instead of refunds when appropriate

If you would like a custom Return Policy written, one can be added separately.

7. Order Cancellations

We reserve the right to cancel orders for reasons including:

  • Suspected fraud

  • Product availability issues

  • Incorrect pricing

  • Shipping address verification problems

If your order is canceled after payment, a refund will be issued.

8. Intellectual Property

All content on this website—including:

  • logos

  • product images

  • graphics

  • branding

  • text

is the property of Pepheadz and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

Pepheadz is not responsible for:

  • indirect damages

  • lost profits

  • shipping delays caused by carriers

  • misuse of products after delivery

Use of our website and products is at your own risk.

10. Third-Party Services

Our website may use third-party services such as:

  • Wix (website hosting)

  • Payment processors (Stripe, PayPal, etc.)

  • Shipping carriers

These providers operate under their own terms and policies.

11. Changes to These Terms

We reserve the right to update these Terms at any time.

Changes take effect immediately once posted on this page.

12. Contact Information

If you have questions about these Terms and Conditions, please contact us:

Email: pepheadz25@gmail.com

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